The COVID-19 crisis and global pandemic have highlighted the role of digital health and tools like apps to offer care in times of need. Many clinicians, patients, and companies are now realizing the full potential of these digital tools, as they have been forced to, for the first time, utilize them to check and monitor well-being.
Furthermore, digital health solutions that fit into existing health system functions can support health systems by strengthening objectives, such as a well-performing health workforce; a functioning health information system; cost-effective use of medical products, vaccines, technologies; and accountability and governance.
Here, we’ll try to identify the key data that are required for both business profitability and to benefit the health of the workforce.
In a review of the existing literature, Brian DeRenzi outlined 6 health systems functions that are typically addressed by using digital technologies, including access to training and information for workers, facilitation of communication between them, provision of job aids and decision support tools, as well as assistance with health worker supervision. The evidence to support these strategies is rapidly growing, though remains in the early stages.
Furthermore, digital health provides a good opportunity to reach cadres such as community health workers or health workers in remote and hard-to-reach areas that are routinely underrepresented in human resources for health (HRH) information systems.
Here are some examples of digital healthcare uses for the workforce:
Digital health and well-being solutions should embrace the fact that no two people are alike and the path to better health and well-being varies from person to person. A robust, innovative solution should offer dynamic, evolving plans that are personalized for each employee.
Nearly 9 in 10 employers already offer telemedicine through their insurance carrier, one recent survey shows. To stay competitive, simply offering access to virtual care will no longer be a sufficient value differentiator. Since consumers are savvier about virtual care in a post-COVID world, employers must also ensure that digital health experiences are as seamless as mobile banking is or using Instacart has become.
For instance, this research showed that workers would try eight digital solutions out of 15 proposed, including options for self-care, diagnosis, and condition management.
Source: Mercer
Globally, the market for digital health is expected to double its volume within the next three years and surpass USD 200 billion by 2020. The growing mobile health market is one of the main contributors to this development; its mobile solutions, applications, and services will generate an increase in adjacent markets, such as wireless network technologies, sensors, and devices.
A study by The Economist and DXC Technology found that 68% of senior executives have seen an increase in profitability in the last three years due to digital technologies, and 74% predict there will be a rise in profitability.
“The global digital health market size was estimated at USD 96.5 billion in 2020 and is expected to reach USD 110.2 billion in 2021.”
Leading digital health and well-being vendors are changing the game when it comes to outreach. They collect information like workforce demographics, social determinants of health, motivation, willingness to change, interests, and more to design communication plans that elicit trust in the solution, its programs, and their employer. As a result, employees are more likely to engage and continue to do this over time.
A comprehensive World Health Organization (WHO) classification of digital health interventions highlights how technology can potentially offer opportunities for intelligent devices to automate data collection, disease surveillance, and rapid testing, as well as improve accountability and strengthen the interconnections between workers, health facilities, and ministries of health.
Technology, by nature, is a source of profitable disruption, and its impact on healthcare has been apparent for years. In any period, this crossroads serves as a sound investment, but with the unique focus of regulators in 2020 on expanding digital health applications amid the pandemic, it has burgeoned into a golden target that is ripe for innovation and further growth. Artificial intelligence, the Internet of Things, machine learning and data analytics are not momentary healthcare trends, but are, instead, necessary vehicles for action that will continue to remain in the minds of lawmakers and regulators.
It’s evident that the door to virtual care was swung wide open in 2020, and it promises to become a permanent fixture in care delivery. The good news is that remote options, when optimized alongside the right strategy, have the far-reaching potential to transform outcomes and costs. Down the line, employers that redirect their efforts to enhancing virtual care and engaging employees in the right offerings — namely virtual coaching, chronic care, and second opinions — stand to save millions in unnecessary healthcare costs.
This is an invitation to new players to enter the market, and it will disrupt existing business models!
From Codescrum, we are working on different healthcare projects. If you would like to know more, don’t hesitate to contact us! — Be an early user with great benefits — info@codescrum.com
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